Return & Refund Policy

Cineva Parking is a digital service used to manage vehicle parking tokens. As this is a service-based platform, refunds are applicable only under specific conditions outlined below.

Refund Eligibility

• If the user is charged incorrectly due to a system error
• If a duplicate payment is made for the same transaction

Non-refundable

• Parking charges for completed services
• Incorrect data entered by the user
• Fees already settled with parking management

Processing Time

Eligible refunds will be processed within 7–10 business days to the original payment method.

For refund requests, contact us at: support@roftr.com